Outreach does not publish a price. Its pricing page, now at outreach.ai, says to reach out for custom pricing and puts a "Request pricing" button on every package. What it does publish is the model: per user seats with no platform fee, plus a pool of AI credits that is 10,000 on Amplify Essentials, 25,000 on Core, 50,000 on Plus and 100,000 on Pro. Your quote is those two meters plus add-ons and services.
You will find per user dollar ranges for Outreach all over page one of this search. None of them come from Outreach, and none of them know your seat count, your package or your term. We print our own price, which is public, and we do not repeat someone else's guess about Outreach's as if it were a fact. What we can do is show you exactly what Outreach puts on its own page, where the quote tends to grow, and the arithmetic to run on the number you are given.
The four Outreach packages and what each one carries
Outreach sells four packages under the Amplify name. Two are promoted, Plus and Pro, and two are offered to teams "just getting started", Essentials and Core. Each one lists an AI credit allowance and, from Core upward, published platform limits.
| Package | AI credits | What Outreach says it is for | API calls | Custom objects |
|---|---|---|---|---|
| Amplify Essentials | 10,000 | Conversation intelligence, real time coaching, deal insight | Not listed | Not listed |
| Amplify Core | 25,000 | AI agents for pipeline creation and account management | 250,000 | 5 |
| Amplify Plus | 50,000 | Agents that guide reps in meetings, automate follow ups, flag risk | 500,000 | 10 |
| Amplify Pro | 100,000 | End to end revenue platform with forecasting and managed services | 1,000,000 | 20 |
Pro adds the forecasting stack: forecast projection, scenario planning, rollups, territory management, multi-currency and advanced managed services. Plus is where the deal agent, live coaching cards, the integrated dialer and conversation intelligence all come together with sequencing. Support is included, with managed services folded into Pro.
The Outreach package that does not list sequences
This is the detail that trips up buyers who remember Outreach as a sequencing tool. Amplify Essentials is built around conversation intelligence, and the engagement section of its feature list reads "Meeting Scheduling & Tasks". Multi-channel engagement and sequences, the thing most people are buying Outreach for, first show up on Amplify Core.
So the entry package is not the entry point for outbound. If your team mainly sends, the lowest package that does the job is Core, and the per user rate you should be benchmarking is Core's rate, not the cheapest line on the proposal. Check the package name on your quote before anything else.
The reverse also holds. Core bundles a research agent, a personalization agent, the Outreach Voice dialer and call insights into the same seat. If three of your reps send email and never dial, they are paying for a dialer in every seat anyway. That is not a trick, it is how bundles work, but it is the first thing to price against a tool that only does the outbound.
How Outreach AI credits are counted
Outreach states that it uses "a combination of seat-based pricing and consumption-based pricing powered by AI credits". Its FAQ explains that consumption is measured per discrete action, such as generating a personalized message or completing an individual search, and that each action has a predefined credit cost. When the pool runs low you can buy extra credit packs at any time.
Two things are not on the page, and both decide your real bill. The first is the credit cost of each action, so you cannot yet translate 25,000 credits into a number of emails. The second is whether the allowance is per organization or per user, and over what period. If it is a single pool for the whole organization, spreading it across more people thins it out fast:
| Seats | Essentials (10,000) | Core (25,000) | Plus (50,000) | Pro (100,000) |
|---|---|---|---|---|
| 5 seats | 2,000 credits each | 5,000 credits each | 10,000 credits each | 20,000 credits each |
| 10 seats | 1,000 credits each | 2,500 credits each | 5,000 credits each | 10,000 credits each |
| 25 seats | 400 credits each | 1,000 credits each | 2,000 credits each | 4,000 credits each |
| 50 seats | 200 credits each | 500 credits each | 1,000 credits each | 2,000 credits each |
That table only holds if the pool is shared, which is exactly the question to put to your account executive. If the answer is "per organization", a 50 seat team on Core has 500 credits a person, and the price of an extra credit pack becomes part of your per user cost. If it is per user, the math is kinder. Either way, get it in writing.
The five lines an Outreach quote is built from
Enterprise software quotes tend to arrive as one blended annual figure. Ask for Outreach's broken into these five and keep the breakdown, because it is the only thing next year's renewal can be compared against.
1. The per user seat rate. Outreach says pricing is per user with no platform fee, so this is the base. It means nothing without the package name next to it, because Essentials and Pro are different products.
2. The package. Which of the four you are on, and therefore whether sequences, forecasting and the deal agent are included. Two teams with very different per user rates can both be quoting honestly.
3. Extra AI credits. The included pool, whether it is per user or shared, and the price of an additional pack. This is the line that moves in month nine when adoption finally takes off.
4. Add-ons. Outreach lists Data Sharing, Connectors, Additional Instances and Listener Licenses as add-ons. If your warehouse or a second business unit needs access, those are separate lines.
5. Professional services. Outreach offers packages from self serve onboarding to full implementation and training, including forward deployed engineers to help deploy agents, and quotes them to your needs. It is worth pricing the vendor's package against doing it yourself: plenty of teams hire a freelance RevOps consultant for the CRM mapping and sequence build, and keep the vendor's services for the parts only the vendor can do.
Outreach cost per user: the math to run on your own quote
Since Outreach prints no rate, the useful number is not a guessed list price. It is what you pay per person who actually uses the thing you bought it for. Take your quoted per user rate, multiply by seats, then divide by the number of reps who run sequences every week. The table shows how much each sending rep really costs, as a multiple of the quoted rate.
| Seats on the contract | 3 reps actually sending | 5 reps actually sending | 10 reps actually sending |
|---|---|---|---|
| 10 seats | 3.3x the seat rate | 2.0x the seat rate | 1.0x the seat rate |
| 25 seats | 8.3x the seat rate | 5.0x the seat rate | 2.5x the seat rate |
| 50 seats | 16.7x the seat rate | 10.0x the seat rate | 5.0x the seat rate |
A 25 seat Core contract where five people run all the sequences costs 5x the quoted rate for each of those five people. That is before extra credits, add-ons or services. Pull the last 90 days of sending activity by user before the renewal call: it is the one number the vendor cannot dispute, and it usually moves the total more than any discount on the rate.
Salesloft sells into the same teams and publishes even less. The equivalent breakdown, with a seat table at illustrative rates, is on salesloft pricing.
When a flat price is the cheaper shape, and when it is not
Flat monthly pricing wins when the work is the cost and the headcount is not: a few people do the outbound, the rest of the team lives in the CRM, and you need research and sends rather than dialing and call coaching. It also wins when a finance lead wants one number that does not move with AI usage.
It loses when reps spend the day inside the platform, when coaching from recorded calls is how you ramp people, when the quarter is forecast out of the same stack, or when security review has already cleared the incumbent. Those are real costs that never show up in a price comparison.
Our side of it, stated plainly. We build an AI SDR that researches each prospect from their own site, writes the first touch and the follow ups, and marks every factual sentence as sourced or unverified, holding the send when a claim cannot be backed up. It has no contact database, no dialer and no forecasting. The price is public: $149 a month on Solo, $399 on Team with three seats and five mailboxes, $999 on Scale with ten seats and twenty mailboxes, with no credit pool. If the Outreach seats were really buying outbound, the side by side comparison of outreach competitors shows seven tools on what each one publishes.
What to ask before you sign, in one list
- Which package is this quote for, and does it include multi-channel sequences?
- What is the per user rate on its own line, with add-ons and services separated?
- Is the AI credit allowance per user or per organization, and over what period?
- How many credits does a personalized email cost, and a search?
- What does an extra credit pack cost, and does unused allowance roll over?
- Which add-ons and services are in this number, and which are not?
- What is the annual uplift at renewal, and will you cap it?
How much does Outreach cost per user?
Outreach does not publish a per user figure. Its pricing page confirms the model is per user with no platform fee, plus AI credits by package, but the rate itself is quoted. It depends on the package, seat count, term and add-ons. The useful move is to get your own quote itemized by package, seat rate and credit pool, then divide by the reps who actually send.
Does Outreach offer monthly billing?
Outreach's pricing page offers no self serve plan, no checkout and no monthly option to click. Every package routes to "Request pricing", so the term is set in the sales conversation. If a monthly bill you can cancel is a requirement, shortlist vendors that print a price; they are listed on ai sdr pricing.
Is Outreach worth the money?
It is worth it when reps work in it all day and use the parts a sequencer does not replace: the dialer, conversation intelligence, deal agents and, on Pro, forecasting. It is poor value when a handful of licences do all the sending and the rest exist to fill a package. Ten minutes with your activity report answers it for your team. If sending features are all you need, compare the view on email sequence software first.